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Our products are completely custom-made, knitted from scratch just for you. Your order will be prepared and shipped within 3–5 business days (depending on the product).
📦 Delivery within Türkiye: 2 business days
📦 Delivery to the USA: 3 business days
📦 Europe delivery: 4 business days
So, total delivery time should be calculated as production time + shipping time.

Yes! Details like color, size, and thread type can be customized. Just contact us before ordering.

First of all, we're truly sorry to hear you're returning the product. You can return the unused product to our contracted courier company within 14 days using the name "Tuffhandicraft." 

Yes! You can continue shopping, add items to your cart, and complete your payment without becoming a member. 
Warning: Make sure you have written your contact information completely.

Yes, you can add a special note to your order or request gift wrapping. Simply specify it in the order notes section.